Shipping policy
Order Processing Time
It will take 3-7 business days to process your order. (Your order could in some cases be delayed due to inaccurate or incomplete payment or checkout information, such as a wrong shipping address provided in which happens very often).
Estimated Shipping Time
United States: 7-12 Business Days
International: 10-15 Business Days
Note: Shipping times typically depend on the customs in each country. Some countries will clear packages faster than others, so please take that into account as well.
Shipping times can also in some cases be delayed due to factors outside of our control, such as:
• IR Disputes/ Strikes
• Weather Conditions
• Time of Year (e.g. Holiday Seasons)
• Large and/or Bulky Items
• Error on the Shipping Providers side
Should any of the above scenarios occur with your package, we promise to keep you well-informed to the best of our ability.
Wrong Address Disclaimer
It is the buyer's responsibility to make sure that all shipping information is correct. We have a strict shipping schedule and therefore won't always be able to make changes to the shipping address. Please always double-check the address you are entering before checking out. We will not be held responsible for packages sent to the wrong address.
If your order is already processing or has already shipped, we are unable to make changes to the destination address.
Where do we ship from?
Our warehouses in the United States and China are where we ship from. We will ship your order from one of our warehouses in accordance with your order and location.